
Shipping Policy
Shipping Policy
Last Updated: August 17, 2025
At Riwaaz, we value our customers and strive to provide a smooth and reliable shipping experience. Please review our shipping policy to understand how we process, handle, and deliver your orders.
Processing Time
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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Shipping Methods & Timeframes
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Domestic Shipping (Canada): Delivery within 3–7 business days depending on your location.
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International Shipping: Currently not available (coming soon).
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Shipping Costs
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Canada-Wide Shipping: Flat rate of $25 CAD upto orders worth 99$ CAD. $10 CAD on orders over $100 CAD.
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Order Tracking
Once your order has been shipped, you will receive an email/SMS with tracking details to monitor your package until delivery.
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Delays & Exceptions
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Delivery times may be affected by unforeseen factors such as courier delays, weather conditions, or government restrictions.
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Riwaaz is not responsible for delays caused by courier services once the package has been dispatched.
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Wrong Address / Failed Delivery
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Customers are responsible for providing a correct and complete shipping address.
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If a package is returned due to an incorrect address or failed delivery attempts, the customer may need to bear reshipping charges.
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Contact Us
For any shipping-related queries, please reach out to us:
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Email: riwaazwpg@gmail.com
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Phone: +1 2048904020